Groupwise Mobility Service monitor fails to update

  • Document ID:7014625
  • Creation Date:25-Feb-2014
  • Modified Date:25-Feb-2014
    • Micro Focus Products:
      GroupWise

Environment

Novell GroupWise Mobility Service 2.0
SUSE Linux Enterprise Server 11

Situation

GMS monitor fails during update
update.sh failed. Log file shows the following error:
ERROR:" Failed to upgrade monitoring: Failure in: su root -c "rcpostgresql restart""

Resolution

  1. Follow steps in TID 7007242
  2. Type /opt/novell/datasync/update.sh