Environment
Novell ZENworks Configuration Management 11.2
Situation
ERROR during install:
Customization has failed because services were not running.
From install log:
Webservice call Failed
(500)Internal Server Error
Incorrect result size: expected 1, actual 14
Resolution
Workaround: Ensure that ldap source does not have a user or group named "superuser" prior to install.
Cause
Superuser is an internal account used by Jaspersoft and must be unique.