Environment
NetIQ Designer 4.0.2
NetIQ Identity Manager 4.0
SUSE Linux Enterprise Server 11 Service Pack 2 (SLES 11 SP2)
NetIQ Identity Manager 4.0
SUSE Linux Enterprise Server 11 Service Pack 2 (SLES 11 SP2)
Situation
During startup of Designer on SLES11 SP2 it can crash with a SIGSEGV, and the hserr.pid file will contain:
Register to memory mapping:
EAX=0x00000000 is an unknown value
EBX=0xaa5f0ff4: <offset 0x1cff4> in /usr/lib/libxcb.so.1 at 0xaa5d4000
ECX=0xa65d4570 is an unknown value
EDX=0xf696b3b4 is pointing into the stack for thread: 0x08058c00
The interesting part is the /usr/lib/libxcb.so.1, and this points to an issue with xulrunner not being initialized correctly.
Register to memory mapping:
EAX=0x00000000 is an unknown value
EBX=0xaa5f0ff4: <offset 0x1cff4> in /usr/lib/libxcb.so.1 at 0xaa5d4000
ECX=0xa65d4570 is an unknown value
EDX=0xf696b3b4 is pointing into the stack for thread: 0x08058c00
The interesting part is the /usr/lib/libxcb.so.1, and this points to an issue with xulrunner not being initialized correctly.
Resolution
The readme for Designer mentions that one should edit Designer.ini and add
In this case it have been seen that adding:
Instead will solve this issue.
-Dorg.eclipse.swt.browser.XULRunnerPath=/usr/lib/xulrunner-<version>/
In this case it have been seen that adding:
-Dorg.eclipse.swt.browser.XULRunnerPath=/usr/lib64/xulrunner-<version>/
Instead will solve this issue.