eDirectory patch 8.8 SP8 Patch 1 install fails if IDM remote loader is installed

  • 7014555
  • 12-Feb-2014
  • 12-Feb-2014

Environment

NetIQ eDirectory 8.8 SP8
NetIQ Identity Manager 4.02

Situation

First eDirectory 8.8 SP8 was installed prior to installing IDM.  Then an attempt to apply eDirectory 8.8 SP8 Patch 1 was made.  The installation results in the following error:
 
novell-edirectory-xdasinstrument                     | 8.8.8.0.1             [
   OK      ]
| novell-edirectory-xdaslog-conf                       | 8.8.7.0.1           
[WRONG PRODUCT]
============================================ ERROR===========================================
The currently installed version of "novell-edirectory-xdaslog-conf 8.8.7.0.1"
is not able to have the "novell-edirectory-xdaslog-conf 8.8.8.1.11" package
from NetIQ eDirectory 8.8.8.1 applied over it.
Please ensure you are currently running NetIQ eDirectory 8.8.8.

Final NetIQ eDirectory 8.8.8.1 Patch Installation  Status                  
[    FAILED    ]nsure you are currently running NetIQ eDirectory 8.8.8.

Resolution

The IDM installer is removing the 8.8.8 XDAS files and laying down older 887 files.  These files must be replaced.
 
 
Workaround:
1. Stop eDirectory.
2. Go to the \Linux64 folder of patch directory.
3. Upgrade the following 8.8.7 rpms with the rpm upgrade option, by using the -Uvh switch:
     novell-edirectory-expat-32bit-8.8.7-1.x86_64
     novell-edirectory-expat-8.8.7-1.x86_64
     novell-edirectory-xdaslog-conf-8.8.7-1.noarch
     novell-edirectory-xdaslog-32bit-8.8.7-1.x86_64
     novell-edirectory-xdaslog-8.8.7-1.x86_64
4. Apply eDirectory 8.8 SP8 Patch 1.
5. Start eDirectory.