GroupWise resources send out u.p.d format and replies come back as undeliverable

  • 7014554
  • 12-Feb-2014
  • 12-Feb-2014

Environment

Novell GroupWise 2012
Novell GroupWise 8

Situation

GroupWise resources send out u.p.d format and replies come back as undeliverable.

Resolution

This happens when the system default address format is set to first.last@idomain.com. Resources do not have a first or last name, so the POA defauts to using user.postoffice.domain format when sending outside of the system.
 
To work around this enter the properties of the resource and on the GroupWise tab select the Internet Addressing drop down option. Then check the override box and select the Preferred Address Format to be UserID@Internet domain name.

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