Environment
Situation
Backup Time: Thursday, 5 November 2009 6:44pm
Restore Time: unknown
Digest Retention Time: Thursday, 1 January 1970 12:00am
Modified Retention Time: unknown
Successfully set retention timestamp for all users on post office at c:\po
User: testacct
Backup Time: Thursday, 5 November 2009 6:44pm
Restore Time: unknown
Digest Retention Time: Wednesday, 12 February 2014 1:28pm
Modified Retention Time: Wednesday, 12 February 2014 1:28pm
Resolution
For those case you can try to fix such problems by using either standalone version of GWCheck or run the same check from ConsoleOne with following options (described here for a standalone version):
1. Database type -> Post Office
2. Database Path -> use a browse button to navigate in a location where is a wphost.db, the Post Office database
3. Post Office Name -> fill in a Post Office name.
4. Object type -> select User/Resource and type either a MailboxID or directly a user database file name.
5. Action -> leave default Analyze/Fix Databases.
6. Activate (only) Contents and Fix problems check boxes.
7. Database tab -> activate only the User option
8. Misc tab -> here type a string resfldr (or use alias string FOLDERRESET)
9. Run.
In a check log you will see extra lines, similar to following:
- checking Folder records
- Record 3 updated successfully
- Record 22 updated successfully
- Record 5 updated successfully
- Record 24 updated successfully
- Record 14 updated successfully
- Record 26 updated successfully
- Record 7 updated successfully
- Record 9 updated successfully
- Record 11 updated successfully