Environment
Novell ZENworks Configuration Management 11.2
Microsoft Hyper-V Server Windows 2008 R2
Microsoft Hyper-V Server Windows 2008 R2
Situation
System update unable fails on devices with Web exception in
system-update.log.
Device is unable to build the update-commands.xml file.
Servers are marked "status: Bad" in zmd-messages.log.
ZCM policies are not making it to the device.
LAN traces show the agent terminating the connection.
Device is unable to build the update-commands.xml file.
Servers are marked "status: Bad" in zmd-messages.log.
ZCM policies are not making it to the device.
LAN traces show the agent terminating the connection.
Resolution
Disabling the following “Advanced”
networking options addressed the issue:
IPV4 Checksum Offload
Large Send Offload (IPv4)
TCP Checksum Offload (IPV4)
UDP Checksum Offload (IPV4)
Please consult Microsoft for further insight into these settings.
IPV4 Checksum Offload
Large Send Offload (IPv4)
TCP Checksum Offload (IPV4)
UDP Checksum Offload (IPV4)
Please consult Microsoft for further insight into these settings.