SMSC LAN7500 USB NIC Card Not Recognized during ZCM Imaging

  • Document ID:7014513
  • Creation Date:06-Feb-2014
  • Modified Date:30-May-2014
    • Micro Focus Products:
      ZENworks Configuration Management

Environment

Novell ZENworks Configuration Management 11.2
Novell ZENworks Configuration Management 11.2 Imaging

Situation

The SMSC LAN7500 USB NIC Card is not loaded during the Linux Boot phase of ZCM imaging.

Resolution

A fix for this issue is intended to be included in a future update to the product: however, in the interim, Novell has made a Patch available for testing, as part of an FTF Roll Up patches collection: it can be obtained at https://download.novell.com/Download?buildid=6c6917CRv6U~ as "FTF Roll Up 1 for ZENworks (11 SP3)". This update should only be applied if the symptoms above are being experienced, and are causing problems.

Please report any problems encountered when using this Patch, by using the feedback link on this TID.