"Logical Drives" section of Detailed Inventory does not show mapped drives.

  • 7014512
  • 06-Feb-2014
  • 21-Feb-2014

Environment

Novell ZENworks Configuration Management 11.3 Inventory
Novell ZENworks Asset Management 11.3
Novell ZENworks Configuration Management 11.2 Inventory
Novell ZENworks Asset Management 11.2

Situation

When viewing the "Logical Drives" section of Detailed Inventory for a managed device, mapped drives to Novell servers or to Windows servers for the logged in user are not listed. Only physical drives are shown.

Resolution

Workaround:
Create a bundle that will run a script that will gather the mapped drive information and run it as the logged in user. An example would be to use the "wmic LogicalDisk get Caption, Description, FileSystem, ProviderName" command in the script.

Cause

Due to the way that Windows segregates the drive mappings from being seen by the system user, the inventory process cannot see the mapped drives of the logged in user. 

The ability to capture the mapped drives of the logged in user has been entered as an enhancement request.

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