Environment
Novell ZENworks Configuration Management 11.2 ZENworks Control Center - ZCC
Novell ZENworks Configuration Management 11.2 ZENworks Satellite Server
Novell ZENworks Configuration Management 11.2 ZENworks Satellite Server
Situation
When attempting to remove a Satellite Server from ZCC the following message is seen:
Error configuring the device "satellite_name" as it is having an older agent.
["satellite_name" will be the name of the server being deleted]
Error configuring the device "satellite_name" as it is having an older agent.
["satellite_name" will be the name of the server being deleted]
Resolution
The agent version is missing in the database and needs an entry. Run the following on the database:
update zDevice set AgentVersion ='11.2.3.21755' where ZUID = 0x<satellite_GUID>
[If using this example please ensure the agent version being entered is not newer than the ZCM Zone version]
[Replace <satellite_GUID> with the actual GUID for the Satellite Server]
update zDevice set AgentVersion ='11.2.3.21755' where ZUID = 0x<satellite_GUID>
[If using this example please ensure the agent version being entered is not newer than the ZCM Zone version]
[Replace <satellite_GUID> with the actual GUID for the Satellite Server]