Unable to delete a Satellite Server

  • 7014505
  • 05-Feb-2014
  • 26-Mar-2014

Environment

Novell ZENworks Configuration Management 11.2 ZENworks Control Center - ZCC
Novell ZENworks Configuration Management 11.2 ZENworks Satellite Server

Situation

When attempting to remove a Satellite Server from ZCC the following message is seen:

Error configuring the device "satellite_name" as it is having an older agent.

["satellite_name" will be the name of the server being deleted]

Resolution

The agent version is missing in the database and needs an entry.  Run the following on the database:

update zDevice set AgentVersion ='11.2.3.21755' where ZUID = 0x<satellite_GUID>

[If using this example please ensure the agent version being entered is not newer than the ZCM Zone version]
[Replace <satellite_GUID> with the actual GUID for the Satellite Server]