Any user added using a group is in a failed state

  • Document ID:7014500
  • Creation Date:03-Feb-2014
  • Modified Date:03-Feb-2014
    • Micro Focus Products:
      GroupWise

Environment

Novell GroupWise Mobility Service

Situation

Any user added using a group is in a failed state
Unable to sync a user using a group

Resolution

  2. Click Users
  3. Click Groups
  4. Copy the Group DN in question
  5. Launch a Terminal Session and type
    psql -U datasync_user datasync
  6. Type the password if it prompts for one and press Enter
  7. Type
    update targets set disabled = '0' where dn = 'cn=group,ou=org1';
    Replace cn=group,ou=org1 with the Group DN that was copied in step 4 and make sure to put a semi-colon (;) at the end of the command
  8. Press Enter and it should say UPDATE 2
  9. Type \q to exit and press Enter
  10. Type rcgms restart and press Enter

Status

Reported to Engineering