GroupWise Mobility Services fails to start after upgrading to SLES 11 SP3

  • Document ID:7014465
  • Creation Date:28-Jan-2014
  • Modified Date:28-Jan-2014
    • Micro Focus Products:
      GroupWise
    • SUSE Products:
      SUSE Linux Enterprise Server

Environment

Products:
Novell GroupWise Mobility Service 2.0
SUSE Linux Enterprise Server 11 Service Pack 3 (SLES 11 SP3)
 
Configuration
/var/lib/pgsql/data soft linked to a different folder

Situation

gms engine fails to start after upgrading to SLES 11 SP3 even after following TID 7010339

Resolution

After upgrade to SLES 11 SP3, /var/lib/pgsql/data link gets removed and it creates a new data directory. Please follow the steps listed below to recreate the soft link
  1. Type rcgms stop and press Enter
  2. Type killall -9 python and press Enter
  3. Type rcpostgresql stop and press Enter
  4. Type cd /var/lib/pgsql and press Enter
  5. Type mv data dataold and press Enter
  6. Type ln -s /link/to/data data and press Enter (Change /link/to/data to the correct folder where the data folder was linked to earlier)
  7. Type rcpostgresql start and press Enter
  8. Type rcgms start and press Enter