Multiple LDAP servers in NSD causes users to fail authentication

  • Document ID:7014415
  • Creation Date:14-Jan-2014
  • Modified Date:17-Feb-2016
    • Micro Focus Products:
      Service Desk

Environment

Novell Service Desk
Novell eDirectory

Situation

Whenever a second ldap server is configured then a Domain drop down box is shown on login page and users can not login. 

Resolution

WORKAROUND:
Restore database to a time prior to Adding a 2nd ldap authentication server

Reset the database connection on appliance and reboot.

Fixed in NSD v7.0.3