No Device assigned policies are recognized by agents

  • 7014389
  • 08-Jan-2014
  • 09-Jan-2014

Environment

Novell ZENworks Configuration Management 11.2 Policies

Situation

Windows Group Policies are not recognized when assigned to devices.

If the policy is associated to the user, it is recognized and applied successfully.

ZCC shows the policies assigned to Devices on the relationships tab.

The agent properties does not show any device assigned policies.

Resolution

In ZCC, modify the Location's Configuration server list to point to a different primary server for agents to get the assignment.

Cause

The original primary server was not responding to agent requests. Once the server list was modified and agents refreshed to see the new server, all assignments applied successfully.