Environment
Novell ZENworks Configuration Management 11.2
Situation
Bundle or NAL icons placed on the Desktop are not executed on double-click action, causing the "Open With" dialog from Windows to show up asking to select the application to run such Icon. If right-click is pressed on the icon and the "Open" option is selected the bundle will launch appropriately.
Checking under Control Panel > Programs > Default Programs > Set Associations the ".nal" extension file will always show the Current Default value as "Unknown Application"
Resolution
Bundle or NAL icons placed on the desktop need to be executed by the windows executable file named rundll32.exe and it has been seen that some third party software changes the path for this executable via registry key, causing double-click functionality to stop working.
To double check if the path for rundll32.exe has been changed via registry key the steps below need to be followed:
- Open the start menu and type regedit command to open the registry editor.
- Browse under the registry hive HKLM\Software\Microsoft\Windows\CurrentVersion\App Paths\ and validate if a registry folder named rundll32.exe is located under the path above.
- If the entry named rundll32.exe is located it means that the path has been changed for the rundll32.exe file so make sure that the default value for this registry is "c:\\windows\\system32\\rundll32.exe" or delete the entire folder as this will ensure that the default path is used as well.
- Reboot the machine and then just login again and try to double-click the bundle icon again.