No Handler registered for action

  • Document ID:7014359
  • Creation Date:26-Dec-2013
  • Modified Date:26-Dec-2013
    • Micro Focus Products:
      ZENworks Configuration Management
      ZENworks Patch Management

Environment

Novell ZENworks Configuration Management 11
Novell ZENworks Patch Management 11

Situation

ZPM has been activated at some point, but has been deactivated or has expired

Any or all of the following messages are seen in the loader-messages.log:
NOTE: Similar corresponding messages can be seen in ZCC.

[DEBUG] [12/26/13 12:00:01 AM] [] [Loader.QueueRunner] [6489] [] [No Handler registered for action ID: 576133, Type: run.patchlink.update] [] []
[DEBUG] [12/26/13 12:01:38 AM] [] [Loader.QueueRunner] [6484] [] [No Handler registered for action ID: 576504, Type: SUBSCRIPTION_DOWNLOAD] [] []
[DEBUG] [12/26/13 12:16:37 AM] [] [Loader.QueueRunner] [6491] [] [No Handler registered for action ID: 576494, Type: t.MandatoryBaselineManager] [] []
[DEBUG] [12/26/13 3:00:01 AM] [] [Loader.QueueRunner] [6488] [] [No Handler registered for action ID: 576206, Type: AuditLogActionHandler] [] []
[DEBUG] [12/26/13 11:16:37 AM] [] [Loader.QueueRunner] [6491] [] [No Handler registered for action ID: 576324, Type: ReportGenerationActionHandler] [] []
[DEBUG] [12/26/13 11:21:39 AM] [] [Loader.QueueRunner] [6491] [] [No Handler registered for action ID: 576326, Type: LICENSE_VERIFICATION] [] []

Resolution

This message is shown in the logs when ZENworks Patch Management has been deactivated or has expired.

Add a valid ZENworks Patch Management license in:
ZCC > Configuration > Product Licensing > ZENworks 11 Patch Management

Cause

This error means that the ZENworks Loader Service module has not been loaded for a particular entry in the ZENworks queue.