Some HTML messages replied from Blackberry 10 does not have proper plain text format

  • 7014358
  • 26-Dec-2013
  • 26-Dec-2013

Environment

Novell GroupWise Mobility Service 2.0
Blackberry Z10

Situation

Some messages replied from Z10 are garbled in plain text view

Resolution

  1. Download and extract mobility_util.pyc from
    ftp://ftp.novell.com/outgoing/856747.zip
  2. Stop Mobility Services by typing rcgms stop
  3. Browse to /opt/novell/datasync/syncengine/connectors/mobility/lib and rename mobility_util.pyc to mobility_util.old
  4. Copy the extracted mobility_util.pyc to the above location
  5. Start GMS by typing rcgms start and press enter

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