Sony Xperia Z unable to see mails in Inbox

  • 7014337
  • 19-Dec-2013
  • 01-Dec-2014

Environment

Novell GroupWise Mobility Service 2.0.1
Novell GroupWise Mobility Service 2.0
Novell Data Synchronizer Mobility Pack 1.2.5.299
Sony Xperia Z

Situation

Sony Xperia Z downloads but unable to see emails
Sony Xperia Z unable to see mails in Inbox
Unable to see download mails on Sony Xperia Z

Resolution

Novell GroupWise Mobility Service 2.0.1

  1. Launch a terminal session and type wget ftp://ftp.novell.com/outgoing/allInclusivePatch3.tar.gz
  2. Type unzip 861830-868698.zip and press Enter
  3. Type cd /opt/novell/datasync/syncengine/connectors/mobility/lib/device 
    press Enter
  4. Type rcgms stop and press Enter
  5. Rename itemOperations.pyc to itemOperations.orig
  6. Rename sync.pyc to sync.orig
  7. Copy the extracted itemOperations.pyc and sync.pyc to /opt/novell/datasync/syncengine/connectors/mobility/lib/device
  8. Type rcgms start and press Enter
  9. Resync the device from Mobility WebAdmin or remove and re-add the account on the device

Novell GroupWise Mobility Service 2.0

  1. Launch a terminal session and type wget ftp://ftp.novell.com/outgoing/bug-861830_finalPatch.tar.gz ; tar -zxvf bug-861830_finalPatch.tar.gz
  2. Type cd /opt/novell/datasync/syncengine/connectors/mobility/lib/device
    press Enter
  3. Type rcgms stop and press Enter
  4. Rename itemOperations.pyc to itemOperations.orig
  5. Rename sync.pyc to sync.orig
  6. Copy the extracted itemOperations.pyc and sync.pyc to /opt/novell/datasync/syncengine/connectors/mobility/lib/device
  7. Type rcgms start and press Enter
  8. Resync the device from Mobility WebAdmin or remove and re-add the account on the device
Novell Data Synchronizer Mobility Pack 1.2.5.299
  1. Stop DataSync by typing rcdatasync stop and press Enter
  2. Browse to /opt/novell/datasync/syncengine/connectors/mobility/lib/device  and rename sync.pyc to sync.orig
  3. Download and extract sync.pyc from
    ftp://ftp.novell.com/outgoing/847137.zip
  4. Copy the extracted sync.pyc to /opt/novell/datasync/syncengine/connectors/mobility/lib/device
  5. Start DataSync by typing rcdatasync start and press Enter
  6. Resync the device from Mobility WebAdmin OR remove and re-add the account on the device
 

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