Environment
Novell ZENworks Configuration Management 11.2.4
Novell ZENworks Configuration Management 11.2.4 Monthly Update 1
Novell ZENworks Configuration Management 11.2.4 Monthly Update 1
Situation
In the ZENworks agent log file, zmd-messages.log, the following error can occur (note that the word "Application" is mis-spelled in the log):
[DEBUG] [12/17/2013 13:19:02.706] [2752] [ZenworksWindowsService] [24] [] [Full Disk Encryption] [] [Please do check whether ZES Service is running or not. Stack Trace : at System.RuntimeMethodHandle._InvokeMethodFast(Object target, Object() arguments, SignatureStruct& sig, MethodAttributes methodAttributes, RuntimeTypeHandle typeOwner)
at System.Reflection.RuntimeMethodInfo.Invoke(Object obj, BindingFlags invokeAttr, Binder binder, Object() parameters, CultureInfo culture, Boolean skipVisibilityChecks)
at System.Reflection.RuntimeMethodInfo.Invoke(Object obj, BindingFlags invokeAttr, Binder binder, Object() parameters, CultureInfo culture) at Novell.Zenworks.PolicyHandlers.FDEPolicyHandlers.ZIDCommInterface.eval_a(String A_0, String A_1, String A_2) Additional Info : Exception while trying to invoke ZESZid - SetTaggedData function] [] []
[DEBUG] [12/17/2013 13:19:02.707] [2752] [ZenworksWindowsService] [24] [] [FDEPublicInterfaceModule] [] [Applcaiton Exception occured in function 'SetFDEPHStatus' : Please do check whether ZES Service is running or not.] [] []
[DEBUG] [12/17/2013 13:19:02.706] [2752] [ZenworksWindowsService] [24] [] [Full Disk Encryption] [] [Please do check whether ZES Service is running or not. Stack Trace : at System.RuntimeMethodHandle._InvokeMethodFast(Object target, Object() arguments, SignatureStruct& sig, MethodAttributes methodAttributes, RuntimeTypeHandle typeOwner)
at System.Reflection.RuntimeMethodInfo.Invoke(Object obj, BindingFlags invokeAttr, Binder binder, Object() parameters, CultureInfo culture, Boolean skipVisibilityChecks)
at System.Reflection.RuntimeMethodInfo.Invoke(Object obj, BindingFlags invokeAttr, Binder binder, Object() parameters, CultureInfo culture) at Novell.Zenworks.PolicyHandlers.FDEPolicyHandlers.ZIDCommInterface.eval_a(String A_0, String A_1, String A_2) Additional Info : Exception while trying to invoke ZESZid - SetTaggedData function] [] []
[DEBUG] [12/17/2013 13:19:02.707] [2752] [ZenworksWindowsService] [24] [] [FDEPublicInterfaceModule] [] [Applcaiton Exception occured in function 'SetFDEPHStatus' : Please do check whether ZES Service is running or not.] [] []
Resolution
A retry is done automatically and this has no functionality impact.
Cause
This error is happening due to that fact that ZESService.exe is not fully initialized yet.