Citrix session processes stay in a disconnected state after user logs out of the Citrix session

Document ID:7014271
Creation Date:10-Dec-2013
Modified Date:20-Dec-2013
- Micro Focus Products:
  Client for Open Enterprise Server (Novell Client)

Environment

Novell Client 2 SP3 for Windows
Citrix Xenapp server
Windows Server 2008 R2

Situation

After a user logs off, processes involved with the Citrix session, including winlogon, csrss, and logonui stay locked and user session does not disconnect from Citrix.

Citrix hangs at logout.

Resolution

Fixed in Novell Client 2 SP3 for Windows (IR5).