Error 102 while installing GroupWise on Windows 2008 R2

  • Document ID:7014253
  • Creation Date:09-Dec-2013
  • Modified Date:09-Dec-2013
    • Micro Focus Products:
      GroupWise

Environment

Products:
Novell GroupWise 2012
Microsoft Windows 2008 R2
 
Configuration:
Novell eDirectory installed on the same server

Situation

Error 102 while setting up GroupWise 2012 on Windows 2008
ERROR: "(Error -632) Unexpected results have occurred" while installing GroupWise 2012 on Windows 2008

Resolution

The java client installed with Novell eDirectory or Novell Client is conflicting with Java Client for the GroupWise Installer
 
Installing ConsoleOne and Snap-Ins
  1. Launch GroupWise Install by double clicking on setup.exe
  2. Click Install GroupWise System
  3. Accept the License Agreement by click Yes
  4. Make sure Standard is selected for the setup type and click Next
  5. Click Install individual components and make sure only GroupWise Administration is selected
  6. Click Next
  7. Make sure Install administration files and Copy files to a software distribution directory are selected
  8. Make sure Path to ConsoleOne is set and click Install ConsoleOne
  9. Proceed with Installing ConsoleOne
  10. Click Next once the install is complete
  11. Set the path to the Software Distribution Directory and click Next
  12. Click Select All to copy the software to the Software Distribution Directory and click Next
  13. Click Install
Creating a new system (Domain and Post Office)
  1. Login to Novell Client and Launch ConsoleOne
  2. Highlight GroupWise System
  3. Click Tools | GroupWise Utilities | New System
  4. Proceed with setting up the new system and domain and post office
    Following the above steps will set up the new domain and post office and install agents as a service
GroupWise Internet Agent 
  1. Double click setup.exe
  2. Click Install GroupWise System
  3. Accept the License Agreement by click Yes
  4. Make sure Standard is selected for the setup type and click Next
  5. Click Install individual components and make sure only GroupWise Internet Agent is selected and click Next
  6. Click Next on the software agent platform screen
  7. Note down the installation path
  8. Select Install the software files, but do not configure the Internet Agent
  9. Click Next
  10. Click Install
  11. Click Finish
  12. Browse to the Software Distribution Directory\Internet\gwia\nt\root and copy gwia.cfg and paste it to the path noted in step 7. The default path is "C:\Program Files (x86)\Novell\GroupWise Server\GWIA"
  13. Edit gwia.cfg and scroll to the very bottom and set the /home and /dhome switch to DomainDirectory\wpgate\gwia (Example C:\gwdom\wpgate\gwia)
  14. Copy the modified gwia.cfg and paste it to DomainDirectory\wpgate\gwia
  15. Browse to the Software Distribution Directory\Internet\gwia\nt\root and copy gwac.dc to DomainDirectory\wpgate\gwia 
  16. Browse to DomainDirectory\wpgate\gwia and create a file called exepath.cfg. Edit exepath.cfg and type in the path noted in step 7. The default is C:\Program Files (x86)\Novell\GroupWise Server\GWIA
  17. Launch ConsoleOne and connect to the Domain
  18. Right Click on the Domain object and click New | Gateway
  19. Select Internet Agent on the top
  20. Type the Internet Agent name as gwia
  21. Select gwia as the Internet Agent Home Directory
  22. Make sure the Time Zone is set properly
  23. Set the Version as 12
  24. Change the Platform to Windows
  25. Click Define additional properties
  26. Click OK
  27. Set the HostName/DNS "A Record" name
  28. Click GroupWise | Network Address
  29. Set the IP Address of the Server
  30. Leave the MTP Port to blank
  31. Change the HTTP Port to 9850
  32. Click Apply and Close
  33. Launch a Command Prompt and type the following commands to create a Service for GWIA
    sc create GWIA start= auto binpath= "C:\Program Files (x86)\Novell\GroupWise Server\GWIA\gwia.exe" displayname= GWIA
    reg add HKLM\SYSTEM\ControlSet001\services\gwia /v Parm /d "C:\Program Files (x86)\Novell\GroupWise Server\GWIA\gwia.cfg"
  34. Launch Services and start GWIA service