unable to see exceptions in console

  • 7014249
  • 09-Dec-2013
  • 22-Aug-2014

Environment

NetIQ Secure Configuration Manager 5.9.1

Situation

The user was unable to see any previously created exceptions in the console or create any new exceptions. 

Resolution

Log out of the SCM Console, then run the stored procedure found in ftp://tsdownload:yellow&77down@ftp.netiq.com/download\Products\SCM\SCM591\ExceptionsFix
Log back in and you should now see the exceptions.

Cause

There was a problem while parsing the sentence field of the Exemption table. The stored procedure has been modified to fix the problem.