Emails sent from certain devices show double names

  • Document ID:7014239
  • Creation Date:06-Dec-2013
  • Modified Date:10-Dec-2013
    • Micro Focus Products:
      GroupWise
      GroupWise Mobility Service
      End of Life

Environment

Novell Data Synchronizer Connector for Mobility
Novell GroupWise Mobile Server

Situation

Emails sent from certain devices show double names in the "from" field
Email recieved shows double name in "from" field
"From" field in email shows repeated name
 
 

Resolution

Emails sent from certain devices show repeated names in the "From" field.  For example:
"From: Employee Company employee.company email@email.com"
 
This is a device specific issue and not an issue related with the Data Synchronizer or GroupWise Mobile Server.