Cannot open .dot documents from library using word 2010 or newer

  • 7014233
  • 05-Dec-2013
  • 05-Dec-2013

Environment

Novell GroupWise 2012
Novell GroupWise 8

Situation

Cannot open .dot documents from library using word 2010+
Opening .dot file extension documents with Word 2007 works as expected.

Resolution

This has been Reported to Engineering.

Status

Reported to Engineering

Additional Information

Steps to Duplicate:

  • Import document into library with a .dot extension. 
  • The icon shows that it thinks it is a word file (which it is)
  • Chose open and nothing happens, although the document status shows opened.

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