DELL Optiplex 755/760 with Single Core AMD Unable to read ZISD if BIOS is configured for AHCI

Document ID:7014229
Creation Date:05-Dec-2013
Modified Date:19-Dec-2013
- Micro Focus Products:
  ZENworks Configuration Management

Environment

Novell ZENworks Configuration Management 11.2 Imaging

Situation

ZISD data settings such as computer name are not restored when a Dell Optiplex 755/760 single core AMD computer is re-imaged.

Resolution

A fix for this issue is intended to be included in a future update to the product: however, in the interim, Novell has made a Patch available for testing, as part of a Monthly patch update: it can be obtained at https://download.novell.com/Download?buildid=Rbs5fYlojj0~ as "ZCM 11.2.4 Monthly Update 1 - see TID 7014163". This update should only be applied if the symptoms above are being experienced, and are causing problems.

Please report any problems encountered when using this Patch, by using the feedback link on this TID.

Workaround: Change the configuration of the Primary HDD in BIOS to SATA from AHCI.