Environment
Novell GroupWise
Microsoft Outlook
Microsoft Outlook
Situation
Auto-complete does not work when sending a new email
Auto complete does not work when typing in the To or CC or BCC field
ERROR:"The Novell System Address Book is not available from your Windows Messaging System" when clicking Tools | Address Book | File | Address Completion Address Books
Resolution
- Uninstall GroupWise and Outlook
- Reinstall GroupWise
- Reinstall Outlook
Cause
When Outlook is installed before GroupWise it creates some mapi settings that GroupWise is not able to override. If GroupWise is installed first, this shouldn't be an issue.