Auto Complete does not work when sending a new email

  • 7014228
  • 05-Dec-2013
  • 05-Dec-2013


Novell GroupWise
Microsoft Outlook


Auto-complete does not work when sending a new email
Auto complete does not work when typing in the To or CC or BCC field
ERROR:"The Novell System Address Book is not available from your Windows Messaging System" when clicking Tools | Address Book | File | Address Completion Address Books


  1. Uninstall GroupWise and Outlook
  2. Reinstall GroupWise
  3. Reinstall Outlook


    When Outlook is installed before GroupWise it creates some mapi settings that GroupWise is not able to override.  If GroupWise is installed first, this shouldn't be an issue.