DLU is Broken with Non-User Source Passwords

  • Document ID:7014200
  • Creation Date:28-Nov-2013
  • Modified Date:28-Feb-2014
    • Micro Focus Products:
      ZENworks Configuration Management

Environment

Novell ZENworks Configuration Management 11.2

Situation

DLU accounts with non user-source passwords fail to login after the initial account is created.

In some cases the DLU enforce takes too long.  In other cases an error is shown in logs:
 
zmd-messages log:
[DEBUG] [02/25/2013 10:43:37.000] [1244] [ZenworksWindowsService] [3516] []
[ZenNative] [] [NetUserChangePassword returned error 86]

Resolution

A fix for this issue is intended to be included in a future update to the product: however, in the interim, Novell has made a Patch available for testing, as part of a Monthly patch update: it can be obtained at https://download.novell.com/Download?buildid=Rbs5fYlojj0~ as "ZCM 11.2.4 Monthly Update 1 - see TID 7014163". This update should only be applied if the symptoms above are being experienced, and are causing problems.

Please report any problems encountered when using this Patch, by using the feedback link on this TID.

Cause

NetUserChangePassword took too long to change the password.