An error occurred exporting iPrint server configuration.

The following error is returned after clicking the "Export" button within the "Export Configuration" page of the iPrint Appliance Management Console (https://<IPorDNSofiPrintAppliance>:9443)

An error occurred exporting iPrint server configuration.

Details show:
com.novell.admin.common.server.datamodel.beans.DataModelException: Backup script exited with error code: 127

1. Backup the custom PPDs.
• Copy all of the PPDs from /var/opt/novell/iprintmobile/drivers/ to a workstation
2. Capture printer driver configuration commmands from the 1.0 iPrint Appliance
• Type this command at a terminal session (putty, or otherwise):
• history | grep config_driver.sh > /tmp/DriverConfigurationCommands.log
• Copy the /tmp/DriverConfigurationCommands.log to a workstation.
3. Download the updated backup.sh script.
• Type these command at a terminal session (putty, or otherwise):
• wget -P /opt/novell/iprintmobile/bin/ ftp://ftp.novell.com/outgoing/backup.sh
• chmod 775 /opt/novell/iprintmobile/bin/backup.sh
4. Export the Configuration
• Go to the Management Console
• https://<ip or dns>:9443
• "Export Configuration"
• Provide the eDirectory administrator password
• Click Export
• Save the .zip file to your workstation
5. Import the 1.0 configuration to the newer appliance
• Download the 1.0.1 or later iPrint Appliance image
• Create the new installation with the same IP address, same DNS name, same passwords.
• Choose Upgrade when prompted at the Management Console.
• Browse to the .zip file from the 1.0 export.
6. Apply the same customer driver configuration to the new Appliance installation
• Once the import is complete, configure printers for the custom printer drivers.
• rcnovell-iprint-mobile stop
• Execute each of the commands in the DriverConfigurationCommands.log for each printer you want a custom driver assigned.
• After executing all the commands for the printers you want custom drivers assigned, start the iPrint Mobile service:
• rcnovell-iprint-mobile start

This error will occur if the following RPM from KB 7013074 was installed on the server:

novell-iprint-mobile-1.0.1.20130827_PTF-6.1.x86_64.rpm

To determine the version of the novell-iprint-mobile RPM installed on the server, type this command at a terminal session:

rpm -qa | grep novell-iprint-mobile