Some USB devices are always disabled when a USB Connectivity Policy is in force

  • 7014168
  • 23-Nov-2013
  • 19-Dec-2013


Novell ZENworks Configuration Management 11.2 Policies
Novell ZENworks Endpoint Security Management 11.2 Policies


When a USB Connectivity Policy is in force, some devices are always disabled, regardless of the settings in the policy.

The Device ID does not follow the "normal" format USB\VID_XXXX&PID_YYYY for example USB\HASP


A fix for this issue is intended to be included in a future update to the product: however, in the interim, Novell has made a Patch available for testing, as part of a Monthly patch update: it can be obtained at as "ZCM 11.2.4 Monthly Update 1 - see TID 7014163". This update should only be applied if the symptoms above are being experienced, and are causing problems.

Please report any problems encountered when using this Patch, by using the feedback link on this TID.