Puppet policy randomly fails to be enforced

  • 7014153
  • 20-Nov-2013
  • 19-Dec-2013

Environment

Novell ZENworks Configuration Management 11.2 Policies

Situation

Puppet policy has been successfully applied already, but randomly the agent fails to enforce it, with zmd-messages.log showing the following error:
[Error] [<Date>] [] [4226] [ZenworksAgent] [160] [PuppetPolicyHandler] [The policy <Policy Name> could not be successfully enforced.] [] [nullb5fc6b6ec461291c90db77829f68cd75]

Resolution

A fix for this issue is intended to be included in a future update to the product: however, in the interim, Novell has made a Patch available for testing, as part of a Monthly patch update: it can be obtained at https://download.novell.com/Download?buildid=Rbs5fYlojj0~ as "ZCM 11.2.4 Monthly Update 1 - see TID 7014163". This update should only be applied if the symptoms above are being experienced, and are causing problems.

Please report any problems encountered when using this Patch, by using the feedback link on this TID.

Status

Reported to Engineering