Environment
Situation
Resolution
Take a backup of the validation.properties file on the ZENworks Reporting server.
Windows: %ZRS_HOME%\js\apache-tomcat\webapps\jasperserver-pro\WEB-INF\classes\esapi\validation.properties
Linux: /opt/novell/zenworks-reporting/js/apache-tomcat/webapps/jasperserver-pro/WEB-INF/classes/esapi/validation.properties
Change the property "Validator.AlphaNumPunctuation" to the following regex pattern
^[\\p{L}\\p{M}\\p{N}\\p{Pd}\\p{Pi}\\p{Pf}\\p{Pc}\\p{Po}\\p{Sc}\\p{So}\\p{Sm}\\p{Cf}\\p{Z}\\uff09\\uff08\\s\\=\\(\\)\\[\\]\\~\\|\\{\\}\\`\\^\\+&&[^<>]]*$
Save the validation.properties file.
Delete the folder called 'Catalina' at the location
Windows: %ZRS_HOME%\js\apache-tomcat\work\
Linux: /opt/novell/zenworks-reporting/js/apache-tomcat/work/
to clear the server cache.
Restart ZENworks Reporting server
To stop, start, or restart the ZENworks Reporting services.
For Windows:
- Click Start > All Programs > ZENworks Reporting 5
- Go to the Start or Stop > Services folder.
- Click Stop Service to stop the services or click Start Service to start the services.
- For Linux:
Execute the following commands: - To Start the Service:/etc/init.d/NovellZENworksReportingServer start
- To Stop the Service:/etc/init.d/NovellZENworksReportingServer stop
- To Restart the Service:/etc/init.d/NovellZENworksReportingServer restart