Environment
Novell Data Synchronizer Mobility Pack 1.2.5.299
Situation
Unable to download messages on Android 4.4
Unable to download mails on Nexus 5
Resolution
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Make sure that Novell Data Synchronizer Mobility Pack 1.2.5.299 is installed. Type "cat /opt/novell/datasync/version" to confirm. If not, download Mobility Pack 1.2.5.299 from https://download.novell.com/patch/finder
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Download and extract sync.pyc from
ftp://ftp.novell.com/outgoing/849307.zip -
Type rcdatasync stop to stop DataSync
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Browse to /opt/novell/datasync/syncengine/connectors/mobility/lib/device and rename sync.pyc to sync.orig
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Copy the extracted sync.pyc to /opt/novell/datasync/syncengine/connectors/mobility/lib/device
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Restart DataSync by typing rcdatasync start and press Enter
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Delete and add the account on the device