Environment
Novell Filr
Situation
Test Connection fails and gives an error message even though server path, proxy name, and password are correct
Selecting Test Connection on a Net Folder Server reports "A network error occurred testing the connection"
Selecting Test Connection on a Net Folders reports "A network error occurred testing the connection"
Selecting Test Connection on a Net Folder Server reports "A network error occurred testing the connection"
Selecting Test Connection on a Net Folders reports "A network error occurred testing the connection"
Resolution
- Log into Filr URL https://FilrURL:9443/vaconfig
- Select System Services
- Select Novell-FAMT and click Action > Start
Cause
Novell-FAMT is not running, and may have gone down from lack of memory or disk space.
Additional Information
Troubleshooting Steps
Check disk space on the Filr console with df -h
Increase memory to a minimum of 12GB and java heap to 6g if running a small deployment.
https://www.novell.com/documentation/novell-filr1/filr1_inst/data/jdk.html
Check disk space on the Filr console with df -h
Increase memory to a minimum of 12GB and java heap to 6g if running a small deployment.
https://www.novell.com/documentation/novell-filr1/filr1_inst/data/jdk.html