Environment
Novell GroupWise 8
Novell GroupWise 2012
SUSE Linux Enterprise Server 10
Novell Open Enterprise Server 2 (OES 2) Linux
Novell GroupWise 2012
SUSE Linux Enterprise Server 10
Novell Open Enterprise Server 2 (OES 2) Linux
Situation
Orphaned defunct POA processes
ps aux |grep gwpoa shows defunct POA processes that cannot be killed
Unable to receive external email
MTA webconsole shows POA as closed even after restarting the POA
Resolution
- Restart the GroupWise server
- Confirm that the server has been restarted by using the uptime command
- Confirm that only one POA process exists per post office by using the command ps aux |grep gwpoa
- Check MTA webconsole to verify that the link to the POA is open
Cause
GroupWise mounted on an NSS volume on OES 2 has an issue of POA going defunct while trying to go down. This causes multiple processes to show for only one POA. Shutting down the POA and restarting it does not clear up the defunct processes. These processes cannot be killed via the kill -9 command.