Users not receiving Notifications for events, alarms consistently between workstations

  • Document ID:7014064
  • Creation Date:07-Nov-2013
  • Modified Date:07-Nov-2013
    • Micro Focus Products:
      GroupWise

Environment

Novell GroupWise 2012
Novell GroupWise 8

Situation

Users not receiving notifications consistently from different workstations.

Resolution

The GroupWise Client setting will need to be configured per workstation for the user for consistent results across workstations:
  1. From each GroupWise Client/Workstation: Tools | Options | Security | Notify | Notify Options
  2. Tick/check Subscribe to my alarms, Subscribe to my notifications.

Cause

Users comparing between different workstations here, the setting is workstation-dependent and does not appear to be tied to the userdb.

Status

Reported to Engineering

Additional Information

An Enhancement Request has been created to store this information in the userdb so that it is consistent accross workstations.