Identity Manager Access Rights for Exchange Provisioning user

  • 7014056
  • 06-Nov-2013
  • 06-Nov-2013


NetIQ Identity Manager 4.0
NetIQ Identity Manager Driver - Active Directory


When provisioning an Exchange Account it fails, and the following error is seen in the RemoteLoader log:

<status level="error" type="exchange" text1="Exchange 2010" event-id="1383731252#1">
Exchange 2010 Exception. code:0x00000058 Error completing exchange 2010 command.  ERROR: No provisioning handler is installed.


The User which is being used to provisioning the Exchange Account (Authentication ID on the Driver Configuration) needs to be a member of the Exchange Organization Management Group.

If the IDM Exchange Service is running as a non-system Account, then this user also needs to be a member of that group.