Identity Manager rights for Exchange Provisioning user

  • 7014055
  • 06-Nov-2013
  • 06-Nov-2013

Environment

NetIQ Identity Manager 4.0
NetIQ Identity Manager Driver - Active Directory

Situation

When provisioning an Exchange Account the following error is seen in the Remote Loader trace:

<status level="error" type="exchange" text1="Exchange 2010" event-id="1383731252#1">
Exchange 2010 Exception. code:0x00000058 Error completing exchange 2010 command.  ERROR: No provisioning handler is installed.
</status>

Resolution

As a minimum the user which is used to create the Exchange Account should be a group member of:

- Orgainzation Management

If a non-system account is used to run the IDM Exchange Service, then this user also needs to be a member of that group.