Environment
Novell iPrint for NetWare
Situation
NetWare iPrint server ABENDs with the following in the SYS:\SYSTEM\abend.log
Server <ServerName> halted <date+time>
Abend 1 on <processor>: Server-<version>: CPU Hog Detected by Timer
Running process: Interrupt service routine (nested count 0)
Interrupted process: Apache_Worker X Process
Thread Owned by NLM: APACHE2.NLM
Server <ServerName> halted <date+time>
Abend 1 on <processor>: Server-<version>: CPU Hog Detected by Timer
Running process: Interrupt service routine (nested count 0)
Interrupted process: Apache_Worker X Process
Thread Owned by NLM: APACHE2.NLM
Resolution
Apply the Apache2.nlm dated November 2013 or later. This update can be obtained from the iprntnw65sp8f patch set.
Workaround:
Workaround Step 1: Remove the SSL feature on all printers
Workaround:
Workaround Step 1: Remove the SSL feature on all printers
- Go to iManager -> iPrint -> Manage Print Manager -> Printer Agents -> Services -> Check the top "Secure" box -> Uncheck the top "Secure" box -> Click Apply
- These steps will turn Secure off for all printer agents.
- Open the sys:\Apache2\iprint\ipp.conf
- Put a # in front of the following line:
- "NWSSLUpgradeable 631 "SSL CertificateDNS" in ipp.conf
- Save the file
- Restart Apache
- ap2webdn
- ap2webup
Cause
Mac OSX 10.9 (Mavericks) workstations have a new version of IPP. When a Mac OSX 10.9 machine attempts to authenticate to a secure enabled iPrint printer, Apache will ABEND.