Environment
Novell ZENworks Configuration Management 11.2 ZENworks Control
Center - ZCC
Situation
When viewing the properties of a ZENworks Control Center (ZCC)
administrative user, the administrator groups can disappear from
view.
To reproduce this issue:
1- In ZCC create an administrator from a user in a user source.
ZCC > Configuration > Administrators > New > Administrator > Select "Based on Users(s) in a user source" > Add > select user > OK > OK
2- In ZCC create an administrator group.
ZCC > Configuration > Administrators > New > Administrator Group > Give it a name and configure the attributes > OK
3- Add the administrator created in step one to the administrator group.
ZCC > Configuration > Administrators > Select Administrative User Group > Summary tab > Members > Add > Select user > OK
4- View the administrator user's properties.
ZCC > Configuration > Administrators > Select the Administrator user added to the administrator group
5- Note that the Administrator groups are shown in the summary view.
6- Click on the Rights tab.
7- Click on the summary tab again and notice that the administrator groups are not shown any more.
To reproduce this issue:
1- In ZCC create an administrator from a user in a user source.
ZCC > Configuration > Administrators > New > Administrator > Select "Based on Users(s) in a user source" > Add > select user > OK > OK
2- In ZCC create an administrator group.
ZCC > Configuration > Administrators > New > Administrator Group > Give it a name and configure the attributes > OK
3- Add the administrator created in step one to the administrator group.
ZCC > Configuration > Administrators > Select Administrative User Group > Summary tab > Members > Add > Select user > OK
4- View the administrator user's properties.
ZCC > Configuration > Administrators > Select the Administrator user added to the administrator group
5- Note that the Administrator groups are shown in the summary view.
6- Click on the Rights tab.
7- Click on the summary tab again and notice that the administrator groups are not shown any more.
Resolution
Workaround:
To view the administrator groups in the summary view of the administrative user again; go back to Configuration, then select the administrative user. The summary will then show the Administrator Groups again.
To view the administrator groups in the summary view of the administrative user again; go back to Configuration, then select the administrative user. The summary will then show the Administrator Groups again.