Environment
Novell ZENworks Configuration Management 11.2.4 System Update
Situation
Upgrading device to ZCM 11.2.4
Update seems "stuck" at 94% for a long time (several minutes)
Checking system-update logs, the delay is in setup.exe
Update seems "stuck" at 94% for a long time (several minutes)
Checking system-update logs, the delay is in setup.exe
Resolution
This is expected behaviour on some slower devices, and does not indicate that anything is wrong with the update - do not reboot managed devices to try to "fix" this during an update,
always wait for it to complete, or errors may occur. If the update fails
showing a 1603 error, then as a first resort, re-deploy the update to
that device.
Cause
The delay is when the update process is trying to close running threads in the ZESM component, sometimes these take a while to terminate gracefully.