Environment
Novell ZENworks Configuration Management 11.2.3a
Situation
Install (as a bundle) TR (Turkish) language pack, and authentication to ZCM stops working on Windows 7.
Resolution
For ZCM 11.2.4: A fix for this issue is intended to be included in a future update to the product: however, in the interim, Novell has made a Patch available for testing, as part of a Monthly patch update: it can be obtained at https://download.novell.com/Download?buildid=Rbs5fYlojj0~ as "ZCM 11.2.4 Monthly Update 1 - see TID 7014163". This update should only be applied if the symptoms above are being experienced, and are causing problems.
For ZCM 11.2.3a: A fix for this issue is intended to be included in a future update to the product: however, in the interim, Novell has made a Patch available for testing, in the form of a Field Test File (FTF): it can be obtained at https://download.novell.com/Download?buildid=p02Zv29cVB4~ as "ZCM 11.2.3a fix for Turkish Language Pack stops ZCM authentication on Windows 7 - see TID 7014001". This Patch should only be applied if the symptoms above are being experienced, and are causing problems.
Please report any problems encountered when using this Patch, by using the feedback link on this TID.
For ZCM 11.2.3a: A fix for this issue is intended to be included in a future update to the product: however, in the interim, Novell has made a Patch available for testing, in the form of a Field Test File (FTF): it can be obtained at https://download.novell.com/Download?buildid=p02Zv29cVB4~ as "ZCM 11.2.3a fix for Turkish Language Pack stops ZCM authentication on Windows 7 - see TID 7014001". This Patch should only be applied if the symptoms above are being experienced, and are causing problems.
This Patch has had limited testing, and should not be used in a production system without first being checked in a test environment. Some Patches have specific requirements for deployment, it is very important to follow any instructions in the readme at the download site. Please report any problems encountered when using this Patch, by using the feedback link on this TID.
Additional Information
Install German language OS and authentication to ZCM works on WIN7.
Turkish is not one of the ZCM localized languages but ZCM should default to English and not be a factor in the failed authentication.
Both eDir and AD login is being performed. If the Novell Client is not installed / enabled, the login to AD no longer fails.