Error during patch download

  • 7013464
  • 16-Oct-2013
  • 16-Oct-2013

Environment

Novell ZENworks Configuration Management 11.2

Situation

Errors while downloading patches.

ERROR (from loader-messages.log):

[] [com.lumension.scr.exception.UnableToAccesURL: Unable to access URL (Code
403)
http://wsus.ds.download.windowsupdate.com/msdownload/update/software/secu/2013/07/mpsyschk_2b868205da9f93f93cf0a2e8e86ddb3230abb1e2.exe
    at com.lumension.scr.util.Utils.downloadFromURL(Utils.java:400)

[DEBUG] [10/3/13 12:18:21 PM] [] [Loader.MandatoryBaselineManager] [2279] []
[Exception during Caching:] [] []
[DEBUG] [10/3/13 12:18:21 PM] [] [Loader.MandatoryBaselineManager] [2279] []
[java.io.FileNotFoundException:
/var/opt/novell/zenworks/content-repo/tmp/zpm/plp/windows/mpsyschk.exe (No such
file or directory)
    at java.io.FileInputStream.open(Native Method)

Resolution

If a proxy is used for internet traffic ensure that it is configured correctly in ZCC and also that it does not block download of exe.