Crash on login in LogonUI.exe

  • 7013435
  • 09-Oct-2013
  • 21-Nov-2013


Novell ZENworks Configuration Management 11.2


Crash in LoginUI during login or unlocking the workstation.



For ZCM version 11.2.4:

If ZENworks delivered policies for postlogin, prelogin or predesktop (example GPO or DLU) are not required, set the registry key:
HKLM\Software\Novell\ZCM\ZenLgn\DisableZENCredentialProvider DWORD 1

For more information see: 

For ZCM version 11.2.3 the key above is not available on Windows 8.  Contact Novell Technical Support.


Reported to Engineering

Additional Information

When the registry key is set, it can be confirmed by reading  system drive:\Windows\System32\ZenCredentialProvider.log 

CFilter::Filter()- ZEN Credential Provider is Disabled Via Registry key
CFilter::Filter()- Found the CLSID of ZEN Credential Provider - Marking as Disabled