Environment
Novell Service Desk
SUSE Linux Enterprise Server 11 Service Pack 1
SUSE Linux Enterprise Server 11 Service Pack 1
Situation
Successful Service Desk install has been completed
The following error is seen when accessing the Service Desk web page:
ERROR:
HTTP Status 404 - Servlet WOServletAdaptor is not available
The following error is seen in the catalina.out log file:
ERROR:
Unable to locate the "JavaWebObjects" bundle
The following error is seen when accessing the Service Desk web page:
ERROR:
HTTP Status 404 - Servlet WOServletAdaptor is not available
The following error is seen in the catalina.out log file:
ERROR:
Unable to locate the "JavaWebObjects" bundle
Resolution
Verify that the correct FQDN (Fully Qualified Domain Name) and short name are listed in the /etc/hosts file.
Verify that there is an entry for localhost 127.0.0.1 in the /etc/hosts file.
Verify that there is an entry for localhost 127.0.0.1 in the /etc/hosts file.
Cause
This could also be caused by a port conflict on the server.