Password Prompt on devices randomly

  • Document ID:7013391
  • Creation Date:01-Oct-2013
  • Modified Date:10-Dec-2013
    • Micro Focus Products:
      GroupWise
      GroupWise Mobility Service

Environment

Products:
Novell Data Synchronizer Mobility Pack 1.2.5.299
Novell GroupWise 8
Novell GroupWise 2012
 
Configuration:
GroupWise Authentication being used

Situation

Password prompts on devices randomly
Devices keep on prompting for a password intermittently

Resolution

  1. Make sure that Mobility Pack 1.2.5.299 by typing cat /opt/novell/datasync/version
  2. Download and extract the gw_driver.pyc from
    ftp://ftp.novell.com/outgoing/840895.tgz
  3. Type rcdatasync stop and press Enter
  4. Browse to /opt/novell/datasync/syncengine/connectors/mobility/lib/auth
  5. Rename gw_driver.pyc to gw_driver.orig
  6. Copy the extracted gw_driver.pyc to the above location
  7. Start DataSync by typing rcdatasync start and press Enter