ZCC inventory information is incorrect when presenting multiple NICs in the same view

  • 7013381
  • 27-Sep-2013
  • 27-Sep-2013

Environment

Novell ZENworks Configuration Management 11.2 Inventory

Situation

When viewing information on multiple NICs of the same type, in the same view, the data presented is only for one of the NICs and is presented twice. This can be seen in ZCC > Devices > Workstations > Managed Device > Inventory Tab > Detailed Hardware/Software Inventory. Select one of the NICs, then select the link for the number of NICs present. This results in a list of NICs assigned to the workstation that shows the same MAC and IP address for both of them.


Resolution

Workaround:
View the NICs one at a time by going to each one separately in ZCC > Devices > Workstations > Managed Device > Inventory Tab > Detailed Hardware/Software Inventory.


Status

Reported to Engineering