"Location not available" error after uninstalling SecureLogin 7.0.x

  • 7013352
  • 23-Sep-2013
  • 01-Nov-2013

Environment

Novell SecureLogin
NSL7.0.x Novell Client Installed
Novell Logon set to "Off"

Situation

Windows File Shares not available after uninstalling NSL7
Unable to access files on Domain after SecureLogin has been removed
Windows error: Location is not available.
Uninstalling NSL7 deletes Network provider order key

Resolution

Either
- Apply NSL7.0.3 HF7 before uninstalling   OR
- Apply NSL8 before uninstalling (i.e. upgrade, don't uninstall and reinstall)

Or if the uninstall has already been done:
- Copy the ProviderOrder value from a working workstation. This is located at
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\NetworkProvider\Order

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