Cannot login to ZCC if eDirectory database is locked on the LDAP source that is first in the list

  • 7013312
  • 18-Sep-2013
  • 18-Sep-2013

Environment

Novell ZENworks Asset Management 11.2
Novell ZENworks Configuration Management 11.2 ZENworks Control Center - ZCC
Novell ZENworks Endpoint Security Management 11.2
Novell ZENworks Full Disk Encryption 11.2
Novell ZENworks Patch Management 11.2

Situation

Cannot login to ZCC - eDirectory LDAP source is locked (e.g., if DSREPAIR is being run)

zcc.log shows
5 Sep 2012 06:40:14 Exception occured com.novell.zenworks.datamodel.exceptions.InternalDataModelException: com.novell.zenworks.datamodel.exceptions.InternalDataModelException: javax.naming.NamingException: [LDAP: error code 80 - NDS error: ds locked (-663)]

the other LDAP sources configured for failover are not being contacted when this exception occurs.

Status

Reported to Engineering

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