French Characters sent from Z10 device are not readable by the recepient

Document ID:7013311
Creation Date:17-Sep-2013
Modified Date:10-Mar-2014
- Micro Focus Products:
  GroupWise
  GroupWise Mobility Service

Environment

Novell Data Synchronizer Mobility Pack 1.2.5.299

RIM BlackBerry Z10

Situation

French Characters sent from Z10 device are not readable in HTML View by the recipient

French Characters unreadable when sent from Z10 device

Resolution

Upgrade to GroupWise Mobility 2.0.1 or later.

We found the going to the following link and searching for GroupWise Mobility:

https://download.novell.com/patch/finder/#familyId=114&productId=39888&dateRange=&startDate=&endDate=&priority=&distribution=&architecture=&keywords=