ZENworks agent requests a second reboot even though it should not

  • 7013299
  • 16-Sep-2013
  • 17-Sep-2013

Environment

Novell ZENworks Configuration Management 11.2.3a
Novell ZENworks Configuration Management 11.2.3a Installation - Agent
Novell ZENworks Endpoint Security Management 11.2.3a

Situation

After installing the ZENworks 11.2.3a agent on a device and finishing the first reboot a second reboot of the device is requested while it should not.
The zone is configured to use location lite and ZESM, FDE and Client Self Defense are disabled, in this scenario only one reboot should be needed.

Cause

The second reboot is triggered due to an error while validating the ZESM license state

Status

Reported to Engineering

Additional Information

An overview of all double reboot scenarios can be found in the ZENworks 11.2.3a readme under section 2.0 Planning to Deploy ZENworks 11.2.3a
https://www.novell.com/documentation/zenworks11/readme_zenworks1123a/data/readme_zenworks1123a.html#b10qopw3

Feedback service temporarily unavailable. For content questions or problems, please contact Support.